Scheduling, Cancellation, Class Policy/Payment, Refund Policy
1:1 TRAINING POLICY: Energy Fitness 1:1 sessions must be scheduled and paid for in advance, subject to availability. All sessions can be booked through the website. Registration closes 24 hours prior to the session time. Sessions scheduled within 24 hours will be classified as "Same Day 1:1" and will incur a rate of $125.00. No exceptions will be made.
MONTHLY & DAILY TRAINING: Registration for sessions open 5 days prior to the schedule session. All Energy Fitness sessions may be scheduled through the website. All sessions close for registration 2 hours prior to the scheduled class time. Monthly training classes and payments operate on a month-to-month basis, with automatic deductions occurring on the same date as the client’s initial start date. Drop-ins can be booked through the website daily. There is an additional $10 late registration fee for sessions that are made outside of the website registration. Classes are separated by skill and ability, and adults and athletes must adhere to their designated times. No exceptions will be made.
CANCELLATIONS: Cancellations of 1:1 (one-on-one) appointments require a minimum of 24 hours' notice. Clients are allowed one opportunity to reschedule without penalty. If the rescheduled session cannot be attended, a new session must be reserved and paid for. Cancellations made less than 24 hours before the session will require rescheduling with no refund issued. No exceptions will be made.
WASHINGTON PARK POOL CLASSES: All Washington Park Pool fees are separate from Energy Fitness. Participation requires registration through the Energy Fitness website. No exceptions will be made.
REFUND POLICY: THERE ARE NO REFUNDS FOR SERVICES RENDERED. All payments/sales are final.
CLIENT LIABILITY WAIVER
I acknowledge and accept the inherent risks associated with observing or participating in the activities offered and sponsored by Energy Fitness. I understand that all sports and fitness activities I engage in are done so entirely at my own risk. I voluntarily assume full responsibility and liability for any injuries, damages, or losses that may occur as a result of these activities, including those arising from unforeseen circumstances at the time of signing this agreement. I recognize that by assuming these risks, I am solely responsible for any personal injuries, property damage, or losses I may sustain, including any consequences resulting from my death. I further understand that Energy Fitness will only be held liable for damages or injuries caused by the negligence or fault of Energy Fitness and/or its representatives.